bff77's Privacy Policy
bff77 places the highest importance on protecting your personal information. In this policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.
1. Introduction
This privacy policy ("Policy") applies to the collection, processing, and protection of personal information between the bff77 platform ("we", "our", "bff77") and its users ("you", "your"). By accessing the website https://bff77.cam or registering an account, you agree to this policy.
Purpose of This Policy
bff77 is committed to ensuring a safe and transparent online gaming environment for players in Bangladesh. We believe that protecting your privacy is a fundamental responsibility. Through this policy, we want to let you know:
- What personal information of yours is collected.
- Why and how that information is used.
- Whether information is shared with third parties.
- What steps we take to protect your information.
- What rights you have regarding your information.
This policy applies to all bff77 services, the mobile version, and related communication channels. It may be updated from time to time, and any changes will be published on this page.
2. What Information We Collect
bff77 collects only the information that is necessary to provide our services. We avoid collecting unnecessary or excessive information.
Registration and Identity Information
Information you provide when creating an account:
- Full name
- Email address
- Date of birth (for age verification)
- Preferred username
- Password (stored in encrypted form)
Financial and Transaction Information
Information collected during deposit and withdrawal processes:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Transaction reference number
- Deposit and withdrawal history
Technical and Usage Information
Information collected automatically when you use our platform:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system
- Login time and access logs
- Gaming activity data
Cookie and Tracking Information
bff77 uses cookies and similar technologies:
- Session cookies: to maintain your logged-in state.
- Preference cookies: to remember your preferences.
- Analytics cookies: to improve platform performance.
You can manage cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.
3. Purpose of Using Information
bff77 uses collected information only for specific and legitimate purposes. The main purposes for which we use information are described in detail below.
3.1 Account Management and Security
- To create, verify, and manage your account.
- To prevent unauthorized access to your account.
- To protect you from identity fraud and scams.
- For password recovery and security-related communications.
3.2 Financial Transaction Processing
- To complete deposit and withdrawal requests quickly and securely.
- To verify transactions and maintain records.
- To process payments through bKash, Nagad, Rocket, and Upay.
- To prevent money laundering and ensure compliance.
3.3 Customer Support
- To resolve your issues through live chat and email.
- To keep records of complaints and reviews.
- To analyze feedback in order to improve service quality.
3.4 Responsible Gaming
- To analyze gaming patterns in order to identify risks related to gambling problems.
- To manage self-exclusion and limit-setting features.
- To ensure age verification — for those aged 21 or above only.
3.5 Platform Development and Analytics
- To improve website performance and design.
- To identify and resolve technical issues.
- For research into developing new features and games.
- For security analysis to detect fraudulent activity.
4. Sharing Information with Third Parties
bff77 does not sell your personal information or share it with third parties for commercial purposes. However, sharing information may be necessary in the limited circumstances below.
4.1 Payment Processors
To complete financial transactions, we share the necessary transaction information with payment service providers such as bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of payment verification and processing.
4.2 Technology and Service Partners
We use the services of certain trusted technology providers who assist in operating our platform. These partners process information only under contracted guidelines and may not use it for any other purpose.
4.3 Legal Requirements
We may be legally required to disclose information in the following circumstances:
- In the case of a court order or lawful investigation.
- At the request of authorities empowered to investigate fraud or financial crimes.
- In urgent situations involving national security or public safety.
- To comply with laws related to the prevention of money laundering.
5. Data Security Measures
bff77 maintains both technical and administrative security measures to ensure the safety of your information.
Technical Security
- SSL/TLS encryption — on all data transfers.
- Use of strong password hashing algorithms.
- Firewall and security monitoring systems.
- Regular security audits and vulnerability testing.
- Data backup and disaster recovery plans.
Administrative Security
- Only authorized staff can access your information.
- Regular data protection training for staff.
- Strict data access control policies.
- Strict confidentiality agreements with third parties.
- Rapid incident response procedures for security events.
6. Data Retention Period
Different types of information are retained for different periods, depending on legal requirements and business needs.
Active Account Information
All account information is retained while your account remains active. Even after an account is closed, records of financial transactions are retained for a specified period as required by law.
Transaction and Financial Information
Transaction information is retained for the long term in compliance with financial regulatory requirements and anti-money laundering laws. This information is used only in the event of a legal or regulatory investigation.
Cookie and Session Information
Session cookies are deleted as soon as you log out. Preference cookies are removed after a set period expires or when you delete them yourself. Analytics data is stored in anonymized form.
7. Your Rights Regarding Your Information
You have certain important rights regarding your personal information. We respect these rights and help you exercise them.
Right to Access Information
You may request to know what information we hold about you. If you email [email protected], we will let you know within a reasonable time.
Right to Correct Information
You may request that incorrect or incomplete information in your account be corrected. This change can be made through the support team.
Right to Close Your Account
You may request to close your bff77 account at any time. After the account is closed, all information except that which is legally required to be retained will be deleted.
Right to Opt Out of Marketing Communications
If you no longer wish to receive marketing emails or notifications, you can opt out by using the unsubscribe link in any email or by contacting the support team.
8. Protection of Minors' Information
Policy for Those Under 21
bff77 clearly states that this platform is only for individuals aged 21 or older. We do not intentionally collect any information from minors.
- Age verification is mandatory at the time of registration.
- If it becomes known that information from a minor has been collected, it will be deleted immediately.
- The account will also be closed without delay.
If you believe a minor is using our platform, please notify us immediately at [email protected].
9. Changes to the Privacy Policy
Updates & Notifications
bff77 reserves the right to update this privacy policy as needed. In the case of significant changes, we will notify you through the following methods:
- By publishing the new policy on this page and noting the date of the update.
- By sending a notification to your registered email address.
- Through a brief notice on the platform at your next login.
Continued use of the platform after changes have been made will indicate that you have accepted the new policy. If you do not agree to the new policy, you may request that your account be closed.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available in Bangla 24/7.
For any privacy-related requests, email us at:
Or contact our 24/7 live chat support directly.
Start Live ChatRelated Policies & Information
To learn more, see our other policy documents:
- Terms & Conditions — Full terms for using the service.
- Responsible Gaming — Safe gaming practices and support.
- About Us — Who bff77 is and what we stand for.
- FAQ — Answers to common questions.